Every feature a multilingual team needs
Translation is table stakes. Babelix also gives you the console, routing, ratings and reports that turn a widget into a real support channel.
Built for global support teams
Everything you need to close the language gap
Babelix ships the full live-chat stack — translation, console, routing, quality signals — so one English-speaking agent can serve the whole world.
Real-time translation
Visitors type in any language; your agents reply in theirs. Each message is auto-translated in under 200ms, both ways.
4-pane agent console
Claim, assign, transfer, rate and end conversations from a focused workspace built for agents who juggle dozens of chats.
Departments & routing
Route incoming chats to Sales, Support, or Billing based on the page the visitor came from — no AI model tuning required.
CSAT ratings
Every conversation can be rated by the visitor. Scores stream straight into reports so you see quality, not just volume.
Per-agent reports
Response times, resolution counts, and CSAT broken out per agent — so you can coach with data, not vibes.
Drop-in widget
A Shadow-DOM widget that never fights your site's CSS. Change colours, copy, position and avatar from the panel — no redeploy.
Ready to talk to the whole world?
Free during beta. No credit card. Delete in one click if you don't love it.
Setup in under 5 minutes · No credit card required